Skip Navigation

Helpdesk

West Virginia Wesleyan College provides the Computing Services Helpdesk for use by its faculty, staff, and students. We are the single point of contact for questions pertaining to college-issued computers, software, networking, and telephone services.

In addition to college owned systems, the Helpdesk also provides full hardware and software support for student-owned, WVWC-recommended Dell laptop computers, including warranty and Complete Care (ADP) claim processing. Support for other manufacturers and models may be limited, but the Helpdesk should be the student’s first place to seek support for all information technology problems or questions.

The Helpdesk also provides group and individual training opportunities. If you need assistance with college supported applications (MS Office Professional, E-mail clients, Avast Business Security, Blackboard LMS, etc.), or with system maintenance such as backing up data or removal of spyware, we can assist you to help ensure that your use of technology at WVWC is a productive and positive part of your college experience or career.

Contact Us: Office Hours:
Location: Haymond Hall Room 22
Phone: (304) 473-8877
Fax: (304) 473-8672
E-mail: helpdesk@wvwc.edu
Public Printer Name:\PrintServerwvwcprint
Monday – Friday: 8:00am – 8:30pm
Saturday: Closed
Sunday: Closed

 

Quick Links
Information Technology Laptop Purchasing Requirements
Computing Services Helpdesk WVWC / Dell Vendor Partnership
WVWC E-mail Technology Handbook
WebAdvisor Acceptable Use Policy
Blackboard LMS Digital Copyright Compliance
Information Technology FAQ WVWC Network Password Reset