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Helpdesk – Remote Support

The WVWC Helpdesk utilizes TeamViewer for remote support access. You can download and run the application from the link below. Running this application will allow our technician to connect to your computer and remotely view and control your system during a single session. The software is not permanently installed. You should only download and install this software as directed through a telephone conversation with our support staff.

WVWC-TeamViewer Quick Support

Please follow the instructions provided via telephone support from our staff.

Quick Links

Helpdesk FAQsLaptop Purchasing Guidelines
Computing Services HelpdeskWVWC/Dell Vendor Partnership
WVWC E-mailTechnology Handbook
WebAdvisorAcceptable Use Policy
Blackboard LMSDigital Copyright Compliance
Remote SupportWVWC Network Password Reset
Network Device Registration Form