Computing Services Helpdesk

West Virginia Wesleyan College provides the Computing Services Helpdesk for use by its faculty, staff, and students. We are the single point of contact for questions pertaining to college-issued computers, software, networking, and telephone services.

In addition to college owned systems, the Helpdesk also provides full hardware and software support for student-owned, WVWC-recommended Dell Latitude laptop computers, including warranty and Complete Care claim processing. Support for other models and manufacturers is limited.

The Helpdesk also provides group and individual training opportunities. If you need assistance with college supported applications (MS Office 2003 Professional, E-mail clients, Symantec AntiVirus CE, Angel, etc.), or with system maintenance such as backing up data or removal of spyware, we can assist you to help ensure that your use of technology at WVWC is a productive and positive part of your college experience or career.